Returns / Exchange

Oh no! We're so sorry you aren't happy with your item :( Please return item unworn and unwashed to us within 14 days of purchase and we will refund / exchange for you

If you are an international customer please return within 14 days of receiving your item(s)

Please return item(s) in their original packaging

Drop us an email to DuziLondon@outlook.com with your order number and reason for return. Once you receive your return confirmation email back from us you can send your item on its way

All customers are liable for returns postage cost

Sale items are only eligible for exchange

Refunds can take up to 7-10 days to be processed from receiving your item depending on method of payment and who you bank with but we aim to process as quick as possible

If you have any queries please don't hesitate to drop us an email we are always here to help :)